Reference

qdal88 Privacy Policy: What We Collect and Why

The qdal88 Privacy Policy sets out exactly which personal data we gather when you open an account, make a deposit via DANA or QRIS, or contact our support…

Account data protectionDANA & QRIS transaction recordsCookie and device tracking disclosureData retention scheduleRight to request deletion

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Data We Collect During Your Account Activity

qdal88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register on qdal88, we collect your name, phone number and email address to verify your identity before account access is granted. Payment-related data — such as your DANA wallet ID, OVO number, GoPay linked mobile number or QRIS scan records — is captured only

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to process deposits and withdrawals accurately. We also log device identifiers and session timestamps each time you visit the Live Dealer Lobby or browse Crash Games, so our security systems can flag unusual login patterns. Bank transfer and virtual account details tied to BCA, BRI, Mandiri
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or BNI rails are stored in encrypted form. Availability and data handling where local law permits may vary by region.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to review, correct or delete any personal data we hold — including payment records from OVO or DANA transactions — our privacy team handles requests seven days a week. You can reach us through live chat in the account menu, via email at our support address, or by opening a ticket directly from the cashier page. We aim to confirm receipt of any data request within 24 hours and resolve most cases within seven business days. Players in Bandung or Medan can use any of these channels; response times depend on queue volume, not location.

Team online

Live Chat

Available from the account menu; our privacy team responds to data queries during operational hours, seven days a week.

Email Support

Send your data access or deletion request to our support email; we confirm receipt within 24 hours on business days.

Cashier-Page Ticket

Open a support ticket directly from the cashier screen to flag payment data concerns tied to QRIS or bank transfer records.

DATA HANDLING STANDARDS

Six Ways We Keep Your Information Safe

Our data handling practices are built around the real account flows you use every day — from phone verification at login to payment receipts for GoPay withdrawals.

Encrypted storage

Account credentials, phone numbers and bank transfer details are stored with AES-256 encryption; plain-text passwords are never retained on our…

Cookie disclosure

We use session cookies to maintain your lobby state and analytics cookies to improve page performance; both are disclosed at…

Retention schedule

Transaction records — including DANA and QRIS payment logs — are retained for 12 months, then deleted unless a dispute…

Third-party sharing limits

We share payment data only with the processor handling your chosen rail — OVO, GoPay or virtual account — and…

Account security step

Phone verification is required before account access is granted; any change to your registered number triggers a re-verification SMS to…

Data correction requests

You can request correction of any inaccurate personal data via live chat or email; we update verified records within seven…

Common Questions About the qdal88 Privacy Policy

These questions reflect what account holders commonly ask after reading the qdal88 Privacy Policy for the first time — covering data access rights, cookie use, payment record handling and how to submit a formal request.

We collect your name, phone number, email address and device identifier. If you deposit via DANA, OVO, GoPay or QRIS, we also log the transaction reference and wallet ID linked to that payment rail.

DANA wallet IDs and QRIS scan logs are stored in encrypted form for 12 months to support withdrawal reconciliation and dispute resolution. They are shared only with the payment processor handling your deposit.

Yes. Submit a data access request through live chat or our support email. We confirm receipt within 24 hours and deliver a summary of your account data within seven business days.

We use session cookies for lobby state and analytics cookies for performance tracking. You can manage both through your browser settings; disabling session cookies may affect Live Dealer Lobby and Crash Games load behaviour.

We share data only with payment processors for your chosen rail — OVO, GoPay, bank transfer via BCA or Mandiri — and with identity verification partners. We do not sell personal data to advertising networks.

Open a deletion request via the cashier-page ticket form or by email. We process confirmed requests within seven business days; residual transaction logs may be retained where local law requires it.

Our data practices are consistent across all accounts, but specific data rights and retention obligations depend on local law. Where local law permits, you retain full access and correction rights as described in this policy.

qdal88 Privacy Policy: What We Collect and Why

How to Reach Us About Your Privacy Rights

Live Chat

Email Support

Cashier-Page Ticket

Six Ways We Keep Your Information Safe

Encrypted storage

Cookie disclosure

Retention schedule

Third-party sharing limits

Account security step

Data correction requests

Common Questions About the qdal88 Privacy Policy

01 What personal data does qdal88 collect when I open an account?

02 How does the qdal88 Privacy Policy handle my DANA or QRIS payment records?

03 Can I request a copy of all personal data qdal88 holds about me?

04 Does qdal88 use cookies, and can I turn them off?

05 Who does qdal88 share my personal data with?

06 How do I request deletion of my qdal88 account data?

07 Does the qdal88 Privacy Policy apply the same way across all Indonesia regions?

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